Costs

Australian Orders Over $130

  • Postage is free within Australia.
  • Orders are shipped via Australia Post standard parcel shipping with tracking
  • Option to upgrade to Express Post available at checkout

Australian Orders Under $130

  • Postage within Australia is $10 flat rate.
  • Parcels are sent via Australia Post standard parcel shipping with tracking
  • Option to upgrade to Express Post available at checkout

New Zealand Orders

  • under AUD$350 incur a AUD$15 flat rate fee.
  • over AUD$349 receive free shipping.
  • are shipped using Australia Post standard international delivery
  • International Shipping charges above do not include possible taxes and charges imposed by the country of origin or destination. The responsibility of costs incurred for any customs duties, foreign taxes or other fees which may occur rest solely with the customer.

International orders

  • All international shipping is via Australia Post
  • Flat rate AUD$25 international shipping
  • All orders are sent Signature on Delivery (SOD)

International Shipping charges above do not include possible taxes and charges imposed by the country of origin or destination. The responsibility of costs incurred for any customs duties, foreign taxes or other fees which may occur rest solely with the customer.

Timelines

Orders are generally dispatched within 1 - 2 working days of receiving your order. These times may vary, without notice during certain times of the year.

Shipping times within Australia are estimated to be between 2 - 5 business days from dispatch, however Chasing Springtime cannot guarantee third party delivery times.

International shipping times may vary and delays at your country’s port of entry are not Chasing Springtime's responsibility.

Please Note

We recommend customers provide a secure delivery address, for example your place of employment.

Chasing Springtime bears no responsibility for lost or stolen packages.

Dispatch and delivery dates are provided as a guide only.

At this stage we use Australia Post for all shipping, although this may change without notice.

When your order leaves our warehouse we cannot control the delivery date and delays that may be experienced by external parties. Chasing Springtime is also not responsible for delays at the port of origin or destination for international orders.

If the goods are redirected, you will be liable for all redirection costs.

Chasing Springtime reserve the right to change shipping terms and conditions without notice.

All shipping costs are in AUD and include GST if applicable.

International Shipping charges above do not include possible taxes and charges imposed by the country of origin or destination. The responsibility of costs incurred for any customs duties, foreign taxes or other fees which may occur rest solely with the customer.

Shipping prices are constantly reviewed and may change without notice.

Free and Discounted Returns and Exchanges

You may qualify for free or reduced shipping costs for exchanges. Please see our Returns and Exchanges Policy for more information